Shipping Policy
At Boutiquezora, we’re committed to delivering your pet supplies safely, quickly, and efficiently — no matter where you are in the world.
1. Global Shipping
We proudly offer worldwide shipping on all orders. Your furry friend’s favorite items can reach you wherever you live.
2. Processing Time
All orders are processed within 1–3 business days after payment confirmation. During peak seasons or promotional periods, processing times may take slightly longer, but we always do our best to ship as soon as possible.
3. Estimated Delivery Time
- United States: 5–10 business days
- Europe: 7–12 business days
- Asia & Other Regions: 10–15 business days
Please note: delivery times may vary depending on destination and customs clearance.
4. Tracking Your Order
Once your order has been shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress in real-time.
5. Customs and Duties
All international orders are shipped DDP (Delivered Duty Paid) — meaning taxes and duties are included in your final checkout price. You won’t have to pay additional fees upon delivery.
6. Delayed or Lost Packages
If your order is delayed or lost during transit, please contact our customer service team. We will assist you in resolving the issue and ensuring your satisfaction.
7. Contact Us
If you have any questions regarding shipping, feel free to reach out to us anytime:
E-mail: [email protected]
